Gartner defines business process management (BPM) as a management discipline that treats processes as assets that directly contribute to enterprise performance by driving operational excellence and business agility.
BPM may be enabled by technologies, but technologies are not required, although they do greatly simplify the application of BPM disciplines, particularly in large projects involving continuous process improvement and business transformation. Many organizations lack the expertise needed to make their BPM efforts successful and need to turn to external consultants or system integrators. We strive to work with customers to develop “As-Is,” “To-Be” and Migration models.
ReliaSource specializes in business process improvement (BPI) and business operations improvement (BOI). We work with federal and DOD clients to strategize, plan, design and implement a wide range of options to improve and promote efficiencies within business operations. ReliaSource has worked with customers to transform ongoing business operations, evaluate current and future business processes, and provide the stewardship to implement new processes across the business enterprise. Our business process management (BPM) consulting practice provides expert enterprise content management implementation services.
ReliaSource has worked with leading consulting firms such as Accenture, Amentra, Booz Allen Hamilton, Capgemini, Cognizant, Deloitte, IBM Consulting, Infosys, Northrop Grumman and Science Applications International Corporation (SAIC).