ServiceNow Platform Services

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights-out, light-speed’ experience through our enterprise cloud – built to manage everything as a service.

ServiceNow makes it possible for organizations to deploy an enterprise-wide workflow and service platform. Service Management, Operations Management and Business Management to enhance the way people and businesses work.

ReliaSource offers a full suite of ServiceNow platform services including our Accelerated Implementation Methodology (AIM), Custom Development, Continuous Instance Improvement (CI2), Remote Administration, Expert Support and Training. We have expertise in implementing ServiceNow across a wide variety of Service Management domains with extreme depth in the ITSM and ITOM arenas as well as innovative Security Operations offerings. We will do it right for you the first time because we know what it takes since we run our own business on it!

  • Training

    Implementation Training and Operations Manuals – Whether you are using an entirely out-of-box solution or a completely custom implementation, ReliaSource has the training and documentation to support your requirements. We focus on getting your end-users up and running quickly with… More Info

  • Platform Support & Advanced Services

    ReliaSource offers a variety of ServiceNow Implementation and Advanced Services Packages and likewise Core Platform Support Services. From our Accelerated Implementation Methodology (AIM), designed to get you up and running quickly and delivering ROI on ServiceNow in as little as… More Info

  • IT Service Management

    Engage Business Users and Deliver Automated IT Services with the Market-Leading Cloud ITSM Solution You want to deliver services and innovative business solutions, not spend time looking after infrastructure. Your business users want work‑related services to be just as convenient… More Info

  • IT Operations Management

    Enhance Visibility, Prevent Service Outages, and Maximize Operational Agility ServiceNow’s complete and integrated service operations solution, ServiceWatch builds seamlessly on your existing ServiceNow ITSM investment – including CMDB, Incident, Problem, & Change Management and Service Catalog. Manage - Make your… More Info